Shipping policy
AYSIMA Shipping Policy
Delivery Locations
We currently ship within India, subject to courier service availability at your delivery PIN code.
Order Processing and Dispatch
Orders are normally dispatched within 1–2 working days after order confirmation.
Estimated Delivery
Orders are normally dispatched within 1–2 working days after confirmation. Estimated transit times after dispatch are:
- Standard Delivery: 4–7 business days.
- Fast Delivery: 1–3 business days, where available.
These transit times are additional to order-processing time. Delivery may vary due to your location, public holidays, weather, or courier delays.
Shipping Charges
Standard Delivery is free for orders above ₹199. For orders of ₹199 or less, the weight-based charges below apply.
Fast Delivery is charged by parcel weight for every order, including orders above ₹199. The free-shipping offer does not apply to Fast Delivery.
| Parcel weight | Standard Delivery: orders ₹199 or less | Fast Delivery: all order values |
|---|---|---|
| Up to 500 g | ₹100 | ₹100 |
| Above 500 g and up to 1 kg | ₹160 | ₹160 |
| Above 1 kg and up to 1.5 kg | ₹210 | ₹210 |
| Above 1.5 kg and up to 2 kg | ₹260 | ₹260 |
These rates cover parcels up to 2 kg, including packaging. For shipping requirements above 2 kg, please contact us before ordering.
Available delivery options and applicable shipping charges are displayed at checkout before payment.
Order Tracking
Once your order is dispatched, use the tracking details provided in your shipping confirmation to check its progress. If you need assistance, contact us with your order number.
Delivery Details and Delays
Please provide a complete delivery address, correct PIN code, and contact number. If you notice an error, contact us promptly. Changes may not be possible after dispatch.
If your order has not arrived within the estimated delivery period, please contact us so we can check with the courier.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us promptly and retain the product and packaging. Please refer to our Return & Refund Policy for reporting timelines, eligibility, and the resolution process.
Contact Us
Email: info@aysima.in
WhatsApp: +91 8630501807